LifeWorks Resources: Events & Violence in D.C.

There is no question we are witnessing unprecedented events that are shaking the foundation of American democracy. While these events are hard to watch, we are confident in the strength of America and its institutions to withstand these anti-democratic actions.

The fact that these events are taking place against the backdrop of other difficult events from the past year – the pandemic, economic challenges, and ongoing events related to societal racial discrimination – may bring anxiety levels to new highs for some. LifeWorks can support you and your family with their resources.

Remember that the immediate and confidential Employee Assistance Program (EAP) services are accessible 24/7/365 by calling 1-833-672-3327 or visiting LifeWorks is available to all Serco employees at no cost. The website features additional information and tips on coping with stressful situations.

Your safety and wellbeing is a top priority for all of us.

Additional LifeWorks Resources:

Coping with Feelings of Anxiety and Worry After the U.S. Capitol Lockdown

To register your account:
• Visit or download the app from the App Store or Google Play (search for ‘LifeWorks’) then click ‘Sign up.’
• Your invitation code is ‘sna-‘ followed by your Serco employee ID number (e.g.sna-80099999).

General Crisis Line: While the Employee Assistance Program (EAP) help line is open for all Serco NA employees and their families, LifeWorks has also opened up a Crisis Support Line for anyone in the community in need of emotional support in relation to these events. The Crisis Support Line is open 24/7 and can be reached at: 1-877-757-7587. By calling, individuals will receive professional emotional support and/or referral to community resources